Welcome to Pace ADA Paratransit :
*Pace is committed to providing quality transit services for all of our customers.
*We recognize that some customers’ disabilities do not allow them to use
conventional fixed-route bus and rail services.
*Pace’s ADA Paratransit Service program provides transportation that is comparable to the service provided by the mainline system.
*Pace’s ADA Paratransit Service provides origin-to-destination transportation to:
*ADA Paratransit eligible individuals who are unable to use accessible mainline and rail service due to their disabilities.
*Pace ADA Paratransit is a shared-ride program, meaning that multiple individuals’ trips are grouped together in an effort to meet all trip requests and improve efficiency.
The ADA Paratransit Service program:
• Operates in compliance with FTA ADA regulations;
• Is an origin-to-destination transit program for ADA paratransit eligible
customers;
• Is a shared-ride program;
• Provides service that is comparable in time to the fixed-route system,
including transfers and wait times;
• Operates on comparable days and hours in the same areas as the fixed-route system; and
• Is provided without regard to the purpose of the trip.
# The Full Guide is available online (pdf), click headline or go to: http://www.pacebus.com/pdf/paratransit/Suburban_ADA_Guide.pdf
# To request a copy of this brochure in an accessible format; please call Pace Customer Relations : Voice: 1-800-606-1282 TTY: 1-888-847-0093
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