as per Pace notice ...
IMPORTANT ANNOUNCEMENT FOR RIDERS OF
Pace ADA Paratransit and Dial-a-Ride Service
WHO TRANSFER TO/FROM FIXED ROUTE BUSES
See the attached file or read below for full details on the new way to transfer.
How do I get a Transfer Voucher to ride on Fixed Route Services?
Upon boarding the ADA or Dial-a-Ride bus, tell the driver you will be transferring to a Fixed Route. You pay the Paratransit fare and the applicable transfer fare. The Paratransit driver will issue 2 Transfer Vouchers. You use the first Transfer Voucher to board the Fixed Route bus. You use the second Transfer Voucher when boarding the Paratransit bus on your return trip.
WHEN RIDING PARATRANSIT FIRST:
Pay the $3.00 ADA fare or the Dial-a-Ride fare and applicable transfer fare. The Paratransit driver will fill out and hand you2 Transfer Vouchers.
THEN, WHEN TRANSFERRING TO FIXED ROUTE:
Upon boarding the fixed route bus, hand the first Transfer Voucher to the Fixed Route driver.
How do I use the Transfer Voucher on my return trip from a Fixed Route Bus to ADA Paratransit or Dial-a-Ride service?
You pay the appropriate fixed route fare using Ventra or cash. (The transfer fee does not apply.) When boarding the Paratransit bus, present the second Transfer Voucher to the Paratransit driver.
ON THE RETURN TRIP, WHEN RIDING FIXED ROUTE FIRST:
Pay the fixed route fare with Ventra or cash.
THEN, WHEN TRANSFERRING BACK TO PARATRANSIT:
Hand your second Transfer Voucher to the Paratransit driver.
What happens when I first ride the Fixed Route bus and then want to transfer to ADA or Dial-a-Ride service?
You will pay the appropriate fare on both the Fixed Route bus and the ADA or Dial-a-Ride bus. The Fixed Route drivers are not able to provide Transfer Vouchers. When you board the Fixed Route bus you will pay your fixed route fare using Ventra or cash. When you board the Paratransit bus you will pay the appropriate fare for ADA or Dial-a-Ride service.
For further information, contact Pace Passenger Services at 847-364-7223 or email firstname.lastname@example.org
For PACE Suburban Bus (& paratransit), visit: https://www.pacebus.com