POSTED, JUNE 26, 2014, BY CNN WIRE
A mother in La Puente, Calif., claimed her family was kicked out of an AMC movie theater in Industry because of her special-needs daughter’s laughter.
The Schreurs family took 10-year-old Destiny to see “The Fault in Our Stars” at the AMC Puente Hills 20 on Monday night.
About 20 minutes into the film, Marji Schreurs said family members were approached by a theater employee who asked them to keep the girl quiet.
“She wasn't screaming,” Schreurs said. “She wasn't having a meltdown. She was laughing.”
After exchanging words with the manager, Schreurs said the family was asked to leave.
AMC Theatres’ spokesman Ryan Noonan issued a statement to KTLA regarding the incident.
“On Monday evening, a theatre manager received complaints from two guests about disruptive behavior during a movie. The manager stepped into the auditorium to observe the situation, identified prolonged disruptive behavior, waited to see if the behavior would cease, and when it did not, approached the guests. The manager explained our policy about making noise that disrupts others during the movie. At that time the guest asked for a refund, which was provided.”
Family members believed Destiny was treated unfairly.
“She deserves to be able to laugh just like anybody else,” Schreurs said.
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