It just became easier for drivers with disabilities in the Springfield area to get gas at the pump, as well as food and drink.
Motomart Convenience store on South Grand in Springfield is providing refueling assistance for drivers with disabilities and seniors needing help. This is the first station in Springfield to provide this service by installing FuelCall to assist drivers with disabilities.
FuelCall provides drivers with disabilities a simple way to communicate the need for service at the gas station. (The Americans with Disabilities Act requires gas stations to offer such help for any driver with a disability placard or license plate.) Drivers needing help at the pump include veterans wounded in action, older citizens who drive but have difficulty standing or walking, and temporarily disabled drivers recovering from operations.
FuelCall makes communication between customer and the gas station clear and simple. A sign tells the driver which pump is set up for assistance. Another sign at the pump explains at what times assistance is available. The driver presses an oversized blue button that can be reached from the car, signaling gas station personnel of the need for help at the pump. (The button is oversized to accommodate people who do not have finger dexterity.) A speaker inside the gas station lets store personnel know of a customer asking for assistance.