Car.Buying | article by Tom McParland | Dec 2014
One of the benefits of owning a luxury car is that when you take it in for service, often you get to drive a vehicle of the same brand and not have to wait. But when a disabled Army veteran brought his service dog to his Mercedes dealer, they said he couldn't drive a Benz with his companion.
According to Automotive News, dealerships are not always familiar with the laws regarding the Americans with Disabilities Act and how it relates to accommodations regarding service animals.
35.136 Service animals