As posted at CTA Careers.
Job Title Manager, ADA Compliance Programs
Location Chicago, IL, US
Job Type Full-Time Permanent
Job: IRC5727
Department
Diversity Programs
Position Summary
SALARY RANGE: $74,000 - $88,000
Oversees CTA's compliance with the Americans with Disabilities Act (ADA) and other related laws. Serves as the facilitator for CTA's ADA Advisory Committee. Works with staff at all levels of various departments to ensure the disability community's equal access to the Authority's services and facilities. Acts as CTA's point person on disability-related issues.
Primary duties and Responsibilities
Reviews CTA's capital construction projects from design through completion for ADA compliance. Evaluates vehicle, facility and equipment alterations/upgrades for ADA compliance. Researches, initiates, develops, and helps implement projects to enhance accessibility for rail and bus customers with disabilities. Works with staff from various departments and external areas to improve CTA's transit system, vehicles and services for people with disabilities. Liaises between CTA and the Federal Transit Administration (FTA) and Regional Transit Authority (RTA) regarding ADA compliance and responds to ADA-related federal Notices of Proposed Rule Making. Ensures CTA's fulfillment of FTA and RTA audit requirements.
Evaluates rail and bus procedures as member of CTA's Standard Operating Procedures Committee. As voting member of CTA's Accommodation Review Committee, reviews employee requests for accommodations for medical conditions. Supports the Law Department by providing subject-matter expertise at hearings, in depositions, etc. Coordinates and conducts regular meetings and other activities with CTA's ADA Advisory Committee and other members of the disability community to provide community input into the enhancement of CTA's bus and rail service, vehicles and facilities for people with disabilities.
Represent CTA at ADA-related meetings and in programs with other transit, governmental and human services agencies. Develops and delivers training programs for supervisory and front-line employees regarding the requirements of the ADA. Monitors ADA-related customer service complaints. Responds to inquiries regarding the Authority's ADA compliance and customers� accessibility concerns and suggestions.
Seeks opportunities and responds to requests to participate in community activities, fairs, exhibits, meetings, and training/education programs regarding transit services for customers with disabilities. Keeps up to date on relevant federal, state and local laws. Performs other duties as assigned.
Education and Experience Requirements
A minimum of a bachelor's degree, preferably in a field related to this position, such as transportation management, urban planning or disability studies. Graduate degree preferred; J.D. strongly preferred.
Understanding of and experience with communicating with and meeting the needs of people with disabilities and seniors.
Knowledge of the Americans with Disabilities Act (ADA) and other disability-related laws as they relate to public transit, public accommodations and employment.
Organizational and administrative skills necessary to effectively execute the duties and responsibilities of this position.
The demeanor and temperament necessary for developing and maintaining amiable relations with various levels of Authority personnel and a wide spectrum of external contacts.
Ability to write and express oneself orally in a clear, concise and comprehensible manner.
Ability to exercise discretion when processing documents, or data considered to be confidential or privileged information.
Competence in operating personal computer systems to develop and maintain business applications using standard software programs.
Location and City
Chicago, IL
Applicants, if hired, must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
IT IS THE POLICY OF THE CHICAGO TRANSIT AUTHORITY THAT NO EMPLOYEE OR APPLICANT FOR EMPLOYMENT WILL BE DISCRIMINATED AGAINST BECAUSE OF RACE, COLOR, CREED, RELIGION, SEX, MARITAL STATUS, NATIONAL ORIGIN, SEXUAL ORIENTATION, ANCESTRY, AGE, UNFAVORABLE MILITARY DISCHARGE OR DISABILITY, PROVIDED THAT THE INDIVIDUAL WITH THE DISABILITY IS ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WHICH HE/SHE DESIRES TO HOLD WITH REASONABLE ACCOMMODATION BY THE AUTHORITY.
PLEASE VISIT CTA Careers at: http://www.transitchicago.com/careers/
https://irecruitment.transitchicago.com/OA_HTML/OA.jsp?akRegionCode=IRC_VIS_VAC_DISPLAY_PAGE&akRegionApplicationId=800&OASF=IRC_VIS_VAC_DISPLAY&OAHP=IRC_EXT_SITE_VISITOR_APPL&transactionid=934166568&retainAM=N&addBreadCrumb=RP&p_svid=5727&p_spid=198054&oapc=6&oas=JYRE1xmVoVCOVA1f7UJFPA..
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