In a press release on July 21, 2017 the U.S. Department of Transportation fined Frontier Airlines $400,000. The Denver-based company violated procedures by bumping passengers from oversold flights and not properly helping disabled passengers.
The U.S. Department of Transportation also fined American Airlines and Delta Air Lines for other violations, according to the transportation department, but Frontier must pay the largest amount.
The report found passengers with disabilities didn't receive prompt and adequate assistance getting on and off airplanes, and they weren't helped inside terminals.“Frontier remains committed to complying with DOT rules and regulations,” Frontier said in a statement. “During this investigation, Frontier reviewed outdated procedures that were not effective; these have since been updated.
The U.S. Department of Transportation also fined American Airlines and Delta Air Lines for other violations, according to the transportation department, but Frontier must pay the largest amount.
Source: U.S. Department of Transportation press release
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