City of Chicago Mayor's Office for People with Disabilities offers FREE amplified phones, teletypewriters (TTYs) and CapTel devices

Having trouble hearing on the telephone 

or know someone who does?

City of Chicago Mayor's Office for People with Disabilities
MOPD offers FREE amplified phones, teletypewriters (TTYs) and CapTel devices to qualified individuals through the Illinois Telecommunications Access Corporation.

There are no age or income restrictions to qualify for the programs.

To qualify for the program, applicants must:
Be a legal resident of Illinois
Fill out the program application (available at MOPD's two locations)
Have standard phone service in residence (land-line)
Have a difficult time hearing on the phone
Have your application signed by your doctor, audiologist or Illinois Department of Human Services

or Counselor for the Deaf Test the Phone that's Right for You

There are MANY different types and degrees of hearing loss. Because a phone works for another person does not mean it will work for you. There are various differences in tone and clarity that must be matched to your needs. The only proven way to do this is to try the phones on a real call.

MOPD's Selection Centers
Our Selection Centers at MOPD's two offices are set up to help you do this Monday through Friday, between the hours of 9:00 a.m. and 4:00 p.m. No appointment is necessary. If you have questions or would like to schedule an appointment, contact mopdamplifiedphone@cityofchicago.org or call 312-957-4861.

Address:
MOPD - City Hall Office: 121 N. LaSalle Street, Room 104, Chicago, IL 60602
MOPD - Field Office: 2102 W. Ogden Avenue, Chicago, IL 60612

For The Mayor's Office for People with Disabilities
Department Main Office
Mayor's Office for People with Disabilities
Phone: 312.744.7050
TTY: 312.744.4964
Fax: 312.744.3314

121 N. LaSalle Street
Room 104
Chicago, IL 60602
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