(this post links updated; verified May 2019 )
The benefits now available are:
- Seniors Free Transit Ride
- The Persons with Disabilities Free Transit Ride
- Secretary of State License Plate Discount
Please note that current processing times to determine eligibility of your Benefits Access Application is 4-6 weeks.
Once your application is approved you may print a certificate of eligibility to take to your local transit authority or Secretary of State Office. Please wait 10 business days from the date of your approval for your license plate discount to be available. If you requested the ride free benefit, please contact your local public transit system for further information. Your local transit system may have additional requirements in order to obtain the free ride. You can check the website at anytime to determine your application status.
If you have questions or would like to locate a Senior Health Assistance Program (SHAP) site near you for assistance, contact the Senior HelpLine at 1-800-252-8966, 1-888-206-1327 (TTY).
To file your application on the Internet, link to the Benefit Access Application to apply online.
For information or help applying, visit a local office of the following:
Illinois Department of Aging,
Area Agency on Aging in your part of the state.
1-800-252-8966 or 1-888-206-1327 (TTY)
Note: Have your Social Security number ready when you call.
Write to:Illinois Department on Aging
1 Natural Resources Way, Suite 100
Springfield, IL 62702
To Apply Online - Click: HERE